Back Office Sales

**Role : Back Office Sales - Machine Manufacturing Industry** **LOCATION : Vadodara, Gujarat** **REPORTING TO : General Manager - Sales & marketing** **Job Overview**: **Key Responsibilities**: **Quotation & Proposal Preparation**: - Create quotations based on customer inquiries and coordinate with the sales or production teams to ensure correct specifications. - Maintain a repository of standard quotation templates for various products. **Tender Documentation**: - Prepare and submit tender documents as per client requirements and government regulations. - Ensure compliance with bidding conditions and manage timelines for submission. **Documentation & Formatting**: - Prepare, edit, and format Operational Manuals and sales documents using MS Word and other tools. - Maintain and organize records of product documentation. **Sales Offers & Follow-up**: - Generate and send sales offers to potential and existing customers. **Customer Relationship Management**: - Handle customer inquiries, resolve queries, and maintain good relationships. - Track communication history with customers and follow up on pending payments or issues. **Coordination with Internal Teams**: - Coordinate with the production, logistics, and finance departments for order status updates and smooth delivery. - Ensure all relevant customer feedback is communicated internally for continuous product or service improvement. **Reporting**: - Maintain sales data, generate reports, and track progress against targets. - Prepare MIS reports to update management on sales activities and status. **Required Skills & Qualifications**: **Technical Knowledge**: - Basic understanding of machine manufacturing processes or products. **MS Office Proficiency**: - Expertise in Word (for operational manuals), Excel (for quotations and reports), and PowerPoint (for presentations). **Communication Skills**: - Strong written and verbal communication for interacting with customers and internal teams. **Time Management & Multitasking**: - Ability to manage multiple tasks, such as documentation, follow-ups, and report generation, efficiently. **Attention to Detail**: - Accuracy in quotation preparation, tender documentation, and formatting. **Google Sheet Experience (Optional)**: - Knowledge of Google Sheet is an added advantage. **Preferred Qualifications**: - Education: Bachelor’s degree in business, engineering, or a related field. - Experience: 1-2 years of relevant experience in sales support, documentation, and coordination. - Industry: Preference for experience in machine manufacturing or engineering industries. **Career Growth Opportunities**: - Sales Coordinator - Sales Executive - Business Development Associate - Sales Operations Manager **Job Types**: Full-time, Permanent, Fresher Pay: ₹8,000.00 - ₹18,000.00 per month Schedule: - Day shift Supplemental Pay: - Commission pay - Performance bonus - Quarterly bonus - Yearly bonus Application Question(s): - Have you previously worked in an industrial setting and managed sales operations using online platforms such as IndiaMART and TradeIndia? - "What are your salary expectations for this role, and could you explain why you believe your skills and experience justify this amount? **Education**: - Diploma (preferred) **Experience**: - Back Office Sales: 1 year (preferred) **Language**: - Hindi (preferred) - English (preferred) Work Location: In person Application Deadline: 30/11/2024 Expected Start Date: 11/11/2024