Operations Executive- B2B

3 days ago

Calicut, India YOUGotaGift Full time

**Responsibilities**:
**B2B Order Management**:

- Receive and execute incoming B2B orders, ensuring accuracy, quality, and completeness.
- Coordinate order fulfillment process, including order entry and processing
- Maintain the SLA’s of order processing, coordinate with peers to follow the processes in place for order management.

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**Client Management**:

- Coordinate and Cooperate with the respective Account Managers to execute the required daily tasks pertaining to each B2B client.
- Incident Management
- to respond to and address unplanned events that can affect service quality or service operations. To be able to identify and correct problems while maintaining normal service and minimizing impact to the business.

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**Catalog Management**:

- Oversee the creation, maintenance, and accuracy of the B2B product catalog.
- Ensure the catalog is up-to-date and reflective of the latest product offerings, changes, and discontinuations.

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**Requirements**:

- Bachelor’s degree in any field.
- 1 to 2 years of work experience in a similar role.
- Excellent communication and English language skills, both verbally and in writing.
- Proficiency in MS Office and PowerPoint.
- High level of attention to detail, extremely organized and Pro-active.
- Ability to work as a team, follow the processes and SLAs.

**You can have**:

- Top equipment to work with. Eg: Macbook Pro, Magic Mouse and Keyboard, 27 inch HD Professional Monitor, Quality earphone etc..
- Best Medical Insurance covering you and your family
- Relocation Assistance
- A cool, tech-focused environment

**Location**:
CyberPark, Kozhikode, Kerala

**Salary**: From ₹25,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Operations: 1 year (preferred)
- Microsoft Excel: 1 year (preferred)

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