Collection Executive
1 week ago
**Job Summary**:
**Key Responsibilities**:
- Ensure timely collection of dues while maintaining a positive customer experience.
- Maintain accurate records of collections, payment status, and reports in the system.
- Work closely with internal teams to resolve customer disputes and payment-related queries.
- Negotiate repayment plans or settlements based on customer financial situations.
- Ensure compliance with company policies and legal guidelines for debt recovery.
**Requirements**:
- **Education**: Graduate in any discipline.
- **Experience**: 1-3 years in collections, finance, leasing, or related fields.
- **Skills**: Strong negotiation, communication, and problem-solving abilities.
- **Other**: Willingness to travel for on-field collections within Patna as needed.
If you have experience in collections and a customer-focused approach, we’d love to hear from you
Pay: ₹21,200.00 - ₹30,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Experience**:
- Collection: 2 years (required)
Work Location: In person
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