
Sales Cordinator
1 week ago
**Job Summary**:
**Key Responsibilities**:Sales Order Management**
- Manage the entire **sales order cycle**: quotation, order processing, invoice creation, delivery tracking, and after-sales support.
- Coordinate with **logistics, production, and accounts** teams to ensure timely order fulfillment.
**Client Interaction**
- Serve as a key point of contact for clients regarding product availability, order status, and documentation.
- Handle escalations and ensure prompt resolution in coordination with the sales team.
**Reporting & MIS**
- Generate and maintain **sales performance reports, order summaries**, and monthly dashboards.
- Assist the Sales Manager with **sales forecasting, pipeline tracking**, and business analysis.
**CRM & Documentation**
- Update and maintain customer records, leads, and interactions in the **CRM/ERP system** (SAP/Tally/Zoho).
- Ensure that all contracts, quotations, and sales documents are properly maintained.
**Team Collaboration**
- Coordinate with the field sales team and ensure they are equipped with necessary documents, brochures, and support.
- Support the marketing team during exhibitions, campaigns, and lead follow-ups when required.
**Qualifications**:
- Graduate or Postgraduate in **Commerce, Business Administration, or Marketing**.
- **3-5 years of proven experience** as a Sales Coordinator or in a similar client-facing role.
- Proficiency in **Excel, PowerPoint, Outlook**, and working knowledge of **CRM/ERP systems (SAP/Tally preferred)**.
**Skills Required**:
- Strong **coordination and follow-up** skills.
- Excellent **verbal and written communication**.
- Ability to manage **multiple priorities and deadlines**.
- Good analytical and **problem-solving abilities**.
- Positive attitude and **customer-first approach**.
**Job Types**: Full-time, Permanent
Pay: Up to ₹35,000.00 per month
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