Customer Care Executive Lucknow

2 days ago

Lucknow Uttar Pradesh, India 10xgrowthaccelerator Full time

**Customer Support Agent (Work From Office)**

**Scope of Work**: Agents will handle calls from customers, riders, and Flipkart (FK) sellers, ensuring effective communication and resolution of their concerns. All agents must fluently speak, write, and comprehend English and Hindi.

**Eligibility Criteria**:

- Excellent communication in English.
- FRESHERS TO to 1 year of documented experience in any customer service field (BPO, Sales, Marketing, Hospitality, Aviation, or Counseling) is preferred.
- Six days working with rotational off.
- Immediate joining required.
- Paid training - mandatory to clear certification post-training.

**Screening Rounds**:

- HR Round
- Functional Test (if applicable)
- Operations Round
- Client Interview (if applicable)

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- Hindi (preferred)
- English (required)

**Location**:

- Lucknow, Uttar Pradesh (required)

Work Location: In person

**Speak with the employer**
+91 6370721310

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