Sales Trainee

**Job Title: Sales Executive - Travel & Hospitality**

**Location**: Prini, Manali (On-site only) **Salary**: ₹15,000-₹18,000/month (fixed) + **performance-based incentives** **Experience**: Minimum 2-4 years in telesales or travel sales **Reporting to**: Sales Manager

**About The Role**

The Cozy Nook is looking for a disciplined and persuasive Sales Executive to manage daily inbound and outbound sales leads for our hospitality business in Manali. This is a full-time on-ground role that requires structured calling, documentation, follow-ups, and consistent achievement of defined sales targets.

You will be the bridge between curious travelers and unforgettable mountain stays — ensuring every guest interaction is handled with professionalism, clarity, and care.

**Key Responsibilities**
- Call and manage **50-60 assigned leads every day** through phone and WhatsApp.
- Understand guest requirements and confidently **pitch room + package options** with clarity and accuracy.
- Maintain **accurate records** of calls made, conversations held, status of leads, and next follow-up steps in the CRM (Zoho/Airtable).
- Execute **structured follow-ups** for all open leads and maintain a follow-up tracker with daily updates.
- Convert leads into confirmed bookings and assist with blocking rooms, coordinating with operations.
- Follow the complete **sales SOP** provided, including pricing, inventory coordination, proposal sharing, and payment confirmations.
- Meet and exceed **monthly sales targets** set by the company in terms of room nights and gross margin.
- Share end-of-day performance updates and maintain high CRM hygiene.

**Daily Workflow Snapshot**
**Time Slot Task**

10:00 AM - 1:00 PM

Call fresh leads, qualify, pitch packages

2:00 PM - 4:00 PM

Follow-ups from previous days, proposal reminders

4:30 PM - 6:30 PM

Closure calls, CRM documentation, updates, coordination

**What We’re Looking For**
- Strong communication in **Hindi and basic English**:

- Proven ability to **follow process**, keep documentation clean, and close leads consistently
- High sense of **ownership, discipline, and team accountability**

**Performance Expectations**
- Contact 100% of assigned leads daily
- Minimum **15% lead-to-booking conversion**

Log every call and follow-up accurately
- Close minimum monthly sales target as defined
- Maintain professionalism, integrity, and guest-first mindset

**How to Apply**

Send your **CV** + a **5-minute video** answering the following:

- Walk us through your sales process
- Pitch one of our rooms + 3N/4D Manali experience to a couple from Mumbai
- What does follow-up mean to you, and how do you manage it?
- Your sales numbers (lifetime + last year)
- Share one example where honesty helped you in sales

**Location**: The Cozy Nook, Prini, Manali - 175131
**Phone (for queries)**: +91 9599333058

**This is not a desk job — it’s a performance-driven role in a fast-moving hospitality setup. If you believe in hard work, communication, and process — we’d love to meet you.**

**Job Types**: Full-time, Permanent

Pay: ₹8,774.46 - ₹10,481.42 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Work Location: In person

**Speak with the employer**
+91 9599333058