Telesales Representative

5 days ago

Okhla Delhi Delhi, India MATRIX INFO SYSTEMS PRIVATE LIMITED Full time

Job Title**:Telesales Representative**

Department: Sales

Location: X-22, F Block, Pocket X, Okhla Phase II, Okhla, New Delhi, Delhi 110020, India

Experience Required: 1+ Year

Employment Type: Full-Time

Monthly Salary: upto 13k

**Job Summary**:
**Key Responsibilities**:

- Conduct outbound calls to prospective and existing customers to promote and sell the company’s products and services.
- Achieve and exceed daily/weekly/monthly call and sales targets
- Maintain detailed records of calls, leads, customer interactions, and outcomes using CRM software.
- Follow up on leads and inquiries promptly to maximize conversion rates.
- Handle objections and close sales using effective negotiation and convincing techniques.
- Provide accurate product/service information and address customer concerns or questions confidently.

**Required Skills & Qualifications**:

- Minimum 1 year of telesales experience, preferably in both product and service sales.
- Proficiency in CRM software (e.g., Zoho, Salesforce, HubSpot, or similar).
- Strong communication skills - verbal and written
- Skilled in using Microsoft Excel for data entry and basic analysis.
- Quick learner with the ability to adapt to new tools and product knowledge.

**Preferred Qualifications**
- Experience working in fast-paced BPO/KPO or inside sales environments.
- Certification or training in sales, negotiation, or customer service is a plus.

**Compensation & Benefits**:

- Competitive base salary + performance-based incentives.
- Incentive bonuses on meeting/exceeding targets.
- Professional growth and training opportunities.

**Work Schedule**:
Monday to Saturday, 10:00 AM to 7:00 PM

On-site role.

Pay: ₹12,000.00 - ₹13,000.00 per month

Schedule:

- Day shift

Application Question(s):

- 1. Are you comfortable with this location?
- 2. Are you comfortable with the salary we are offering?
- 3. How many years of experience do you have as a telesales representative
- 4. Which CRM tool are you proficient in?

Work Location: In person

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