Quality Checker

2 days ago

Navi Mumbai Maharashtra, India SecureSearch services pvt ltd Full time

The **Quality Checker** will be responsible for reviewing completed background verification reports to ensure they meet company standards and client expectations. This role involves cross-verification of information, identifying discrepancies, and ensuring adherence to timelines and compliance requirements.

**Key Responsibilities**:

- Review and validate background verification reports prepared by the operations team.
- Ensure all documentation is complete, accurate, and complies with client-specific guidelines.
- Cross-check data such as employment history, education credentials, address verifications, criminal checks, and reference verifications.
- Identify and flag any discrepancies, errors, or missing information.
- Provide feedback to verification executives for corrections and quality improvements.
- Collaborate with internal teams to maintain high-quality standards and resolve queries.
- Ensure timely completion of reports as per client SLA (Service Level Agreement).
- Maintain records of quality audits and suggest process improvements.

**Required Skills and Qualifications**:

- Bachelor’s degree in any discipline.
- 1-3 years of experience in background verification, quality control, compliance, or related field.
- Strong attention to detail and analytical skills.
- Proficiency in MS Office (Excel, Word, Outlook).
- Good communication skills - written and verbal.
- Ability to multitask and meet tight deadlines.
- Knowledge of BGV industry processes and standards is a plus.

**Preferred Attributes**:

- Experience working with background screening databases or tools.
- Familiarity with data privacy laws and confidentiality protocols.
- Process-oriented and quality-focused mindset.

**Job Types**: Full-time, Permanent

Pay: ₹17,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Day shift

Work Location: In person

Application Deadline: 31/05/2025
Expected Start Date: 02/06/2025

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