Python Support
3 days ago
IT Generalist (python Support)
**Number of positions**: 2
**Experience**: 4-7 years
**Location**: Saudi Arabia / Pune
**Minimum Required**:
- Good verbal and written communication skills in English with a friendly and helpful attitude.
- Familiarity with ticket-based case management
- Ability to notify and escalate on back channels [L3 Support and developers] to local and remote management while staying engaged technically with the customer
- Ability to rapidly research through both internal and external knowledge base while maintaining engaged with the customer
- Configure and troubleshoot the issue with RAID configurations using tools like mdadm and smartctl
- Knowledge of PCI and PCIe and troubleshoot PCI issues using tools like lspci and lshw **Hosting from the Service Processor from the host using tools like RKVM, IPMI tool**:
- Knowledge of booting a system in order to run a rescue process
- Experienced Linux system administration
- System performance monitoring using tools such as top, mem, strace, iostat, vmstat, htop, iotop
- Experienced network administration
- Should have understanding of the difference between containers and VMs
- Data Center Interaction: Configure and troubleshoot NFS storage, LDAP, DNS configurations
- Knowledge of standard networking protocols like Spanning Tree (STP, different types), LAG, VLAN (tagged vs untagged)
- Manage a ‘managed switch’, simple troubleshooting of port-down, Firewall and NAT knowledge, accessing ‘mgmt interface’ and ‘serial console’.
- Experienced in shell scripting
- Experienced in python scripting
- Experienced in troubleshooting client-side API issues
**Job Types**: Full-time, Permanent
**Benefits**:
- Provident Fund
Shift:
- Day shift
Work Days:
- Monday to Friday
Work Location: In person
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