Hospital Receptionist

5 days ago

Kandivali West Mumbai Maharashtra, India Watchyourhealth Full time

**Job description**

**Job Title: Hospital Receptionist**

**Location: Kandivali**

**Fluent or good English communication in written and verbally is mandatory.**

**Job Overview**:
**Responsibilities:

- **
- *Customer Service:*
- Addressing and resolving customer queries in a professional and courteous manner.
- Assisting patients with appointment scheduling and maintaining their availability records.
- *Appointment Management:*
- Efficiently coordinating and fixing appointments for doctors based on patient preferences and availability.
- *Feedback Collection:*
- Soliciting feedback from patients to continuously improve the quality of services provided.
- *Health Insurance Recommendation:*
- Offering guidance and recommendations on suitable health insurance options to patients.
- *Diagnosis Guidance:*
- Providing basic information and guidance to patients regarding their diagnoses and treatments.

Job Location: Kandivali.

**Job Timings**:*
- For males: 10:30 p.m. to 7:00 a.m.

Morning Shift: 6:30 a.m. to 3:00 p.m.

General Shift: 9:30 a.m. to 6:30 p.m.

Evening Shift: 2:30 p.m. to 10:30 p.m.

**Qualifications**:*

12th Preferred
- **Hospital experience will be added advantage.**
**- Excellent communication and interpersonal skills.**
- Strong organizational abilities.
- Knowledge of basic medical terminology is a plus.
- Previous experience in a similar role is preferred.

Minimum of 2 years of experience as a hospital receptionist is required.

**How to Apply**:
Thanks & Regards

HR Bhakti Panchal

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Language**:

- English (required)

Work Location: In person

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