Tele Caller Executive
2 weeks ago
**Key Responsibilities**:
- Handle inbound and outbound calls related to Giftlaya services (balloon decoration, surprise planning, gifts, etc.).
- Explain Giftlaya’s offerings clearly and persuasively to potential customers.
- Convert leads into confirmed bookings via WhatsApp/call.
- Maintain records of calls, follow-ups, and client interactions.
- Coordinate with the operations team to ensure smooth execution of bookings.
- Handle basic customer complaints and escalate complex issues.
- Follow up with clients post-event for feedback and reviews.
**Requirements**:
- Excellent verbal communication skills in Hindi and English.
- Basic knowledge of WhatsApp Business and Google Sheets.
- Prior experience in telecalling, customer service, or sales preferred.
- Ability to handle rejection and work towards targets.
- A friendly, customer-first attitude.
**Why Join Us?**
- Be part of a vibrant and youthful brand like Giftlaya.
- Fixed salary + performance-based incentives.
- Work in a creative and customer-focused environment.
- Growth opportunities within both Webdenso and Giftlaya verticals.
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Internet reimbursement
- Paid sick time
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Shift allowance
Work Location: In person
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