Tele Caller Executive

2 weeks ago


Twentyfour Parganas District West Bengal, India Webdenso Full time

**Key Responsibilities**:

- Handle inbound and outbound calls related to Giftlaya services (balloon decoration, surprise planning, gifts, etc.).
- Explain Giftlaya’s offerings clearly and persuasively to potential customers.
- Convert leads into confirmed bookings via WhatsApp/call.
- Maintain records of calls, follow-ups, and client interactions.
- Coordinate with the operations team to ensure smooth execution of bookings.
- Handle basic customer complaints and escalate complex issues.
- Follow up with clients post-event for feedback and reviews.

**Requirements**:

- Excellent verbal communication skills in Hindi and English.
- Basic knowledge of WhatsApp Business and Google Sheets.
- Prior experience in telecalling, customer service, or sales preferred.
- Ability to handle rejection and work towards targets.
- A friendly, customer-first attitude.

**Why Join Us?**
- Be part of a vibrant and youthful brand like Giftlaya.
- Fixed salary + performance-based incentives.
- Work in a creative and customer-focused environment.
- Growth opportunities within both Webdenso and Giftlaya verticals.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Internet reimbursement
- Paid sick time

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Shift allowance

Work Location: In person



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