CRM (Helpdesk) Health Insurance Claims

2 days ago


Delhi Delhi, India Watch your Health Full time

Job description
Company: ICICI Lombard (via Watch Your Health Pvt. Ltd.)

Locations: Hyderabad, Chennai & Delhi (In-person only)

, Permanent

**Salary**: ₹18,000 - ₹23,000 per month

Job Summary:
Key Responsibilities:CICI Lombard’s health insurance claims process. This client-facing role involves handling corporate emplo

Act as the on-site CRM representative for TPA-related health insurance claims.
Resolve employee queries about policy coverage and health insurance claims.
Guide corporate employees in using the claims submission app.
Act as the Single Point of Contact (SPOC) for corporate clients.
Collect, verify, and forward documents required for claim processing.
Coordinate with ICICI Lombard’s TPA and internal claims teams for quick settlements.
Follow data privacy and health insurance compliance protocols.
Travel locally twice a week for branch visits and client interactions.
Graduate in any stream.
Minimum 2 years of experience in the TPA or health insurance industry.
Strong communication skills in English (verbal & written).
Willingness to travel within Mumbai, Hyderabad, Chennai, or Delhi, based on posting.
Perks & Benefits:
Provident Fund (PF)
Leave Encashment
Performance Bonus
Annual Bonus
Work Schedule:
Day Shift
Full-time, In-person Role
Travel twice weekly for branch/client visits
How to Apply:
Subject Line: CRM (Helpdesk) - Immediate Joiner

Industry: Hospitals & Health Care / Health Insurance / TPA

Employment Type: Full-time, Permanent

Work Location: In-person (Mumbai, Hyderabad, Chennai & Delhi)

Pay: ₹18,000 - ₹23,000/month + Yearly Bonus

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹22,000.00 per month

**Benefits**:
Health insurance
Provident Fund
Schedule:
Day shift
Supplemental Pay:
Yearly bonus
Work Location: In person

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹22,000.00 per month

**Benefits**:

- Provident Fund

Shift:

- Day shift

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

**Location**:

- Delhi, Delhi (preferred)

Willingness to travel:

- 50% (required)

Work Location: In person

Pay: ₹18,000.00 - ₹22,000.00 per month

**Benefits**:

- Provident Fund

Shift:

- Day shift

Work Location: In person



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