Call Center Executive(Work From Home)
2 weeks ago
**JD-Responsibilities**:
- Manage large amounts of inbound and outbound calls in a timely manner
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Meet personal/team qualitative and quantitative targets
**Requirements and skills-**
- Previous experience in a customer support role
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities and manage time effectively
- Qualification
- Any Graduate.
**Location : Work from home**
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹15,000.00 per month
**Education**:
- Bachelor's (preferred)
Work Location: In person
**Speak with the employer**
+91 7017656815
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