Customer Service Executive
4 days ago
**Role Overview** We are seeking a highly motivated and empathetic Customer Service Executive (CSE) to be the primary voice of The Visa Tales. You will be the first and most important point of contact for our new leads and current clients. Your mission is to ensure every person who interacts with us feels heard, valued, and professionally guided. This role is critical for our growth, involving client management, lead nurturing, and proactive outreach. **Key Responsibilities** - **Lead Qualification**: Engage with new leads to understand their visa requirements, provide initial information, and filter them based on our service criteria. - **Consultation Management**: Schedule qualified leads for detailed consultations with our senior consultants (Jeet) and RCIC (Jay). - **Client Relationship Management**: - Address client queries and concerns with patience and empathy, managing their expectations effectively. - Assist clients in gathering and organizing necessary documents. - **Proactive Outreach**: In your free time, conduct follow-up calls to "cold" or past leads from our database to re-engage them and offer our consultation services. - **Data Management**: Diligently update and maintain all client information, interactions, and file status in our client management system (Airtable). **What We Are Looking For (Must-Haves)** - Proven experience in a customer-facing role (e.g., customer service, tele-caller, front-desk executive, or receptionist). - **Exceptional Communication Skills**: Fluency in **Gujarati** and **English** (both spoken and written) is mandatory. - **Core Skills**: You must be empathetic, patient, and highly organized. - **Phone Confidence**: A clear, professional, and friendly telephone manner. - **Tech-Savvy**: Comfortable using computers, and learning new software (we use Airtable, Notion, and Todoist). - **Attitude**: A proactive, "can-do" attitude, a willingness to learn, and strong problem-solving skills. **Preferred Qualifications (Nice-to-Haves)** - Fluency in Gujarati & Hindi. ( English is added benefit ) - Prior experience in the visa, immigration, or overseas education industry is added advantage. - Familiarity with CRM or client management software. **Why Join The Visa Tales?** - **Be Part of a Unique Brand**: You will work for the **only RCIC-certified firm in Bhavnagar**, a unique mark of quality and trust. - **Growth Opportunity**: As a core member of a growing startup, you will have the opportunity to learn and grow with the company. - **Professional Environment**: A supportive, respectful, and goal-oriented work culture. - **Direct Mentorship**: Learn directly from the firm's partners and industry experts. **Job Types**: Full-time, Fresher Pay: ₹9,900.00 - ₹11,900.00 per month Work Location: In person
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Customer Service Executive
1 week ago
Bhavnagar, Gujarat, India The Visa Tales Full time ₹ 1,40,000 - ₹ 1,50,000 per yearRole OverviewWe are seeking a highly motivated and empathetic Customer Service Executive (CSE) to be the primary voice of The Visa Tales. You will be the first and most important point of contact for our new leads and current clients.Your mission is to ensure every person who interacts with us feels heard, valued, and professionally guided. This role is...
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Customer Service Executive
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Bhavnagar, India YatraDham Eservices Private Limited Full time**Responsibilities**: - Resolve customer issues in a timely and efficient manner - Build and maintain positive relationships with customers - Identify and resolve customer pain points - Stay up-to-date on product knowledge and industry trends **Qualifications**: - Freshers or Experienced in customer service - Excellent communication and interpersonal...
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Customer Service Officer
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Bhavnagar, India Policybazaar.com Full timeJoin Our Team at PolicyBazaar !We’re Hiring for Customer Service Executive Position in Gurgaon!Location: Sector 44, Gurgaon, HaryanaSalary: ₹2.5 LPA – ₹4 LPAInterview Mode: Face-to-FaceRoles & Responsibilities:Provide complete information about our products to customersResolve customer queries related to products and servicesDevelop and...
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Customer Service Officer
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Bhavnagar, India Unipath Specialty Laboratory Full time**Unipath Specialty Laboratory Limited**: - Unipath Specialty Laboratory Limited - Ahmedabad (380006) **Receptionist | Customer Service Executive | Reception | Bhavnagar | On site | Employee**: **Job Type**: **Employee**: **Job Qualification**: **Bachelor of Commerce (BCom)**: **Workplace type**: **On Site**: **Required Skills**: **COMPLUTER**: **Customer...
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Bhavnagar, Gujarat, India Unipath Specialty Laboratory Ltd Full time ₹ 2,00,000 - ₹ 4,00,000 per yearUnipath Specialty Laboratory LimitedUnipath Specialty Laboratory LimitedAhmedabad Receptionist | Customer Service Executive | Reception | Bhavnagar | On site | EmployeeJob TypeEmployeeJob QualificationBachelor of Commerce (BCom)Workplace typeOn SiteRequired SkillsCOMPLUTERCustomer Service ExecutiveEmployeeJob DescriptionJob Title: Customer Service...
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Customer Service Desk
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Bhavnagar, India CROMA, Infiniti Retail Ltd Full time**Company Description** Croma is a one-of-its-kind large format specialist retail store that caters to all multi-brand digital gadgets and home electronic needs in India. As a brand of Infiniti Retail Ltd., a wholly-owned subsidiary of Tata Sons, the holding company of the Tata Group, Croma truly offers a world-class ambience to shop. **Role...
