Customer Support Executive
1 week ago
A customer support executive's job description includes:
- **Problem-solving**Customer support executives need to be able to identify problems, analyze situations, and find appropriate solutions. They should be resourceful, proactive, and able to think critically.
- **Customer satisfaction**Customer support executives are responsible for ensuring customer satisfaction with the organization's products or services. They should maintain a positive relationship with customers.
- **Conflict resolution**Customer support executives should have conflict resolution skills to resolve conflicts and handle disagreements effectively.
- **Adaptability**Customer support executives should have good adaptability skills to deal with the changing circumstances.
- **Multitasking ability**Customer support executives should be able to prioritize tasks based on their priority and importance.
Other skills that customer support executives may need include: Teamwork and motivational skills, Active listening, Persuasive writing, Phone system experience, and Documentation skills.
Contact Person : Kandipan. K / 7639402935.
**Job Types**: Full-time, Permanent
Pay: ₹8,086.00 - ₹29,995.28 per month
**Benefits**:
- Health insurance
- Leave encashment
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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