Academic Counsellor Mentor

4 days ago

Allahabad, India NEXT IAS PVT LTD Full time

**Job Title**: Counsellor cum Mentor

**Location - Prayagraj**

**Job Summary**:
The Counsellor cum Mentor will be responsible for guiding and supporting students throughout their UPSC preparation journey. This includes providing academic and motivational mentorship, counseling aspirants regarding course selection, preparation strategies, and addressing academic or personal challenges that may affect their performance. The role combines academic understanding with empathetic counseling to ensure students stay motivated, informed, and aligned with their goals.

**Key Responsibilities:

- **

**1. Student Counseling & Guidance**
- Counsel students and parents regarding UPSC courses, batches, study plans, and examination patterns.
- Help students identify their strengths, weaknesses, and the right course as per their preparation stage (Foundation, Prelims, Mains, Optional).
- Handle walk-in, telephonic, and online inquiries and convert them into admissions through professional guidance and follow-ups.

**2. Mentorship & Academic Support**
- Act as a mentor to allocated students, providing continuous motivation, progress monitoring, and strategy planning.
- Coordinate with faculty members to track student performance and provide timely feedback or remedial support.

**3. Student Engagement & Retention**
- Maintain a positive and supportive relationship with students to ensure satisfaction and retention.
- Resolve academic or behavioral concerns with empathy and professionalism.
- Plan and conduct academic counseling sessions, motivational talks, and doubt-resolution meetings.

**4. Coordination & Reporting**
- Coordinate with the academic and operations team for batch management, attendance, and feedback collection.
- Maintain updated records of student interactions, progress reports, and feedback in the system.

**5. Product Knowledge & Continuous Learning**
- Stay updated with UPSC exam trends, syllabus changes, and competitive analysis of other institutes.
- Understand all institute programs, test series, and course structures thoroughly to guide students accurately.

**Key Skills Required**:

- Strong communication and interpersonal skills
- Deep understanding of UPSC examination process and structure
- Empathetic and approachable demeanor
- Problem-solving and motivational ability
- Good organizational and documentation skills
- Team coordination and multitasking abilities

**Educational Qualification**:

- Graduate
- Prior experience in the education or counseling domain, preferably in UPSC or competitive exam coaching, is desirable.

**Experience**:

- 4-8 years of relevant experience in counseling, mentoring, or academic coordination.

**Job Types**: Full-time, Permanent

Work Location: In person

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