Store Controller

3 days ago

Chennai Tamil Nadu, India H&M Full time

As a store controller, you are responsible for the cash office and shop floor administration. You train, inform and support the store team to ensure they are knowledgeable and competent in store stock, cash, banking and administration procedures.

Meeting the expectations of customers and colleagues at all times, as well as following H&M procedures and standards.

This position reports to the Store Manager and do not have anyone as direct reportee.

**Key Responsibilities**
- You ensure the store adheres to the company accounting, payroll and cash handling policies and procedures to comply with legislation and prevent losses.
- Yo**u **support the sales in store by encouraging efficiency through best practice.
- You work together with the management team to keep the store up to date and well informed of all administrative policies and routines.
- Prevent stock loss by verifying reduction and garment transfer routines to ensure correct bookings.
- Communicate all accounting and cash handling routines and policies within the store.

**Qualifications**
To be successful in the role of Store Controller, we believe you have the below mentioned skills & experiences**:

- Inclusive, positive, observant, and willing to learn on the job, passionate for customer service and helping people find their style.
- A multi-tasker & flexible who enjoys working in a fast-paced environment with an eye for detail.
- 1-2+ years of transferrable experience welcome
- Management experience in a customer-facing environment
- Previous experience of administration and training in health and safety.

**Additional Information**
This is a full-time position for our store in Chennai. The position reports to the Store Manager.

**Global Benefits**

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries

**Inclusion & Diversity**

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

**Company Description**

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.

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