Restaurant Stewardess

**Job Summary**:
The Restaurant Stewardess is the first point of contact for guests. She is responsible for welcoming guests, managing table assignments, and supporting the front-of-house team to ensure an excellent dining experience.

**Key Responsibilities**:

- **Guest Reception**:

- Greet guests warmly upon arrival and make them feel welcome.
- Manage waiting lists and reservations effectively.
- Escort guests to their tables and present menus.
- **Reservation & Seating Management**:

- Maintain a clean and organized host/hostess station.
- Coordinate table turnover with waitstaff to ensure efficient service.
- Maintain accurate reservation records and communicate guest preferences.
- **Customer Service**:

- Handle guest inquiries and complaints professionally.
- Ensure guest satisfaction by checking in throughout the dining experience.
- Provide information about menu items and restaurant specials when needed.
- **Support Tasks**:

- Assist with setting and clearing tables when required.
- Support the service team during busy periods.
- Maintain cleanliness and orderliness in the dining area.

**Qualifications**:

- High school diploma or equivalent.
- Previous customer service or hospitality experience preferred.
- Proficiency in verbal communication (English; additional languages are a plus).
- Professional appearance and positive attitude.

**Key Skills and Attributes**:

- Friendly and approachable demeanor.
- Strong organizational and multitasking skills.
- Calm and courteous under pressure.
- Team player with a strong sense of responsibility.
- Attention to detail and excellent time management.

**Work Conditions**:

- Standing for extended periods.
- Working evenings, weekends, and holidays as required.
- Fast-paced restaurant environment.

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Monday to Friday
- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Hospitality: 2 years (required)

**Language**:

- English (required)

Work Location: In person