Captain

2 days ago

Thane, India Prasad Food Divine Full time

Responsibilities:

- **Service Excellence**: Oversee and ensure the highest standards of service in both the fine dining restaurant and banquet areas. Lead by example to deliver a refined and personalized dining experience.
- **Guest Interaction**: Interact with guests in a professional and engaging manner, anticipating their needs and providing assistance. Address any guest concerns or requests promptly and courteously.
- **Fine Dining Operations**: Coordinate and manage the flow of service in the fine dining restaurant. Supervise the dining room staff, including servers and support staff, to ensure a smooth and efficient service.
- **Banquet Coordination**: Collaborate with event planners and banquet staff to execute flawless banquet events. Coordinate with kitchen and service teams to ensure all aspects of events are seamlessly executed.
- **Training and Development**:Provide training and guidance to restaurant and banquet staff on service standards, etiquette, and customer interaction. Foster a positive and professional team environment.
- **Quality Control**:Ensure the presentation and quality of food and beverages meet the highest standards. Conduct regular inspections of table setups, service areas, and overall ambiance.
- **Team Collaboration**: Work closely with kitchen staff, servers, and support staff to ensure effective communication and coordination. Collaborate with management to address any operational challenges.
- **Guest Reservations**: Manage guest reservations, including assigning tables and coordinating with the reservation team to accommodate special requests.
- **Up selling and Revenue Generation**: Proactively suggest menu items and upsell offerings to enhance the guest experience. Contribute to revenue generation through effective sales techniques.

**Job Types**: Full-time, Permanent

Pay: ₹14,000.00 - ₹16,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental Pay:

- Commission pay
- Overtime pay

Work Location: In person

Expected Start Date: 16/04/2025

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