Transformation Avp

Job Title: Transformation AVP
Location: Chennai

About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Working Flexibly
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.

Hybrid Working

Please discuss the detail of the working pattern options for the role with the hiring manager.

Introduction:

- Support the Transformation Lead and engage with Wholesale Client Onboarding and Financial Crime Operations Transaction Cycle to improve effectiveness and achieve “best in class” performance
- Particular focus will be required to implement a range of automation (from robotics to artificial intelligence/machine learning), drive analytical work to reduce false positives, deliver on our location strategy and simplify processes through re-engineering
- Design target operating model (including but not limited to organizational design) to enable WCOB and GFCO to become true firm-wide utilities which mirror the client lifecycle and provide best in class customer service experience
- Work closely with our Compliance partners to ensure process improvement efforts are aligned with regulatory expectations
- Partner with our Controls organization to ensure process improvement design includes robust controls
- Support with culture change required to move our colleagues towards a continuous improvement mind-set. This includes oversight of various idea generation tools, whereby colleagues are encouraged to identify opportunities for continuous improvement projects and follow through to delivery

What will you be doing?
- Key accountability from this role is as follows:

- Process improvement (60%)
- Project management (20%)
- Stakeholder management (20%)

What we’re looking for:

- Minimum process re-engineering / transformation related experience of 10 years
- Understanding of Banking processes
- Experience in deployment of Active operations management (AoMi)
- Hands on experience in delivering Robotics process automation projects
- Proficiency in IBM Blueworks or another mainstream process mapping tool
- Understanding and experience of managing operational risks and controls
- Understanding of and exposure to project management disciplines and techniques
- Experience of working with large data sets, data analytics and visualisation

Skills that will help you in the role:

- Exposure of various automation tools like Blue Prism, UI path, Appian, Appzillon etc. and should be adept in carrying out discovery exercises independently

Where will you be working?
Chennai

Be More at Barclays
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.

Purpose, Values and Mindset

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.

Integrity
We operate with honesty, transparency and fairness in all we do.

Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.

Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference.

Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.
Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.

Empower
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate