Process Trainer

4 days ago

Vadodara, India Global Services Full time

Ensure successful execution of training needs
- Measure program training effectiveness
- Send reports/MIS to the Operations team on the progress/pending status of activities
- Review content at regular intervals to ensure all updates are incorporated
- Participate in Internal & External Calibrations
- Conduct refresher trainings based on TNI
- Manage Knowledge Check for New Hires’ & Production Staff

**Knowledge, Skills, Other Abilities-**
- Very Strong written and verbal communication skills (English)
- Customer/ Client Handling Skills
- Experience in Inbound/Outbound BPO Process
- 1- 5 years of experience in Inbound/Outbound Process

**Salary**: ₹20,000.00 - ₹33,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Inbound/Outbound Process Trainer: 1 year (preferred)

**Speak with the employer**
+91 7021361307

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