Dynamic CRM

8 hours ago

Delhi, India Infusai solution Pvt Ltd Full time

Job Description: infusai is looking for a full-time Project Manager to work in partnership with our
team and clients, leading the implementation CRM products including Microsoft Dynamics 365
projects using the suite of D365 tools in Insurance domain will be an added advantage.

About the role:
Your major responsibilities will be, but not limited to:

- Determine and define project scope and objectives
- Predict resources needed to reach objectives and manage resources in an effective and efficient

manner
- Prepare budget based on scope of work and resource requirements
- Develop and manage a detailed project schedule and work plan
- Provide project updates on a consistent basis to various stakeholders about strategy, adjustments,

and progress
- Utilize Insurance industry best practices, techniques, and standards throughout entire project execution
- Measure project performance to identify areas for improvement
- Lead a cross functional team to achieve project requirements, deadlines, and schedules
- Identify and resolve project issues
- Prepare project status reports
- Coordination of change requests
- Use technology to ensure all parties are informed on schedule and budget
- Coordinate the development of documentation to enable implementation and turnover of the

process of system
- Lead team in meeting client expectations and project deliverables
- Conduct post-project evaluation
- Review customers’ business processes - provide solid analysis, assess solutions, and advise on how

to best meet their goals
- Oversee upgrades, integration, data migration
- Performance optimization
- Environment and release management

Qualifications:

- Self-starter, proactive with strong communication & presentation skills.
- Proactive in managing multiple projects and teams of resources concurrently in a fast-paced

technology environment
- Good knowledge and experience in the following: Microsoft CRM (different versions),.Net/ASP.net, SSRS, SSIS
- Provide expertise for the Dynamics CRM and Microsoft development technologies and environments
- Should have experience of upgrading/migrating from CRM 4.0 / CRM 2013 - CRM 2013/2016
- 7 - 10 years full-cycle IT project management experience, able to manage multiple projects for

India & Americas based clients specifically in Microsoft Dynamics CRM
- Person should have managed CRM based implementation projects (preferred MS D365

platform) or Microsoft Dot Net based development projects with team size of 5-15
- Expert level in Microsoft Office Applications, including Project
- Ability to travel to client sites as needed
- Bachelor's degree in computer science, business, or a related field. Master’s in Business

Administration in Operations or Project Management, or PMP certification
- Strong familiarity with project management software tools, methodologies, and best practices
- Proven ability to complete projects according to outlined scope, budget, and timeline
- Pass and maintain a background check

**Requirements**:
CRM

Technical

Project manager

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