Taf-jd cismfg dc middleware l2

3 days ago


Hyderabad, India Feuji Full time

**JD ID**

JD_CISMFG_DC_Middleware_SFTP_L2

**Role (L1/L2/L3/Service Lead/Tech Lead/Architect)**

L2

**Position**

Infrastructure - Middleware/SFTP L2

**Department / PU**

CISMFG

**Academic Background**

Bachelor of Engineering / Technology / Science

**Overall Experience (in yrs.)**

3-5 Yrs.

**Location**

Bangalore INDIA

**Skill Summary**

**Technical skills (Required - Mandatory)**

Messaging Technologies/Tools:

- IBM MQ, MQXR, MQTT
- IIB (Broker)

Secure Transport Technologies/Tools:

- Axway CFT, SFT, Central Governance

**Technical skills (Required - Nice to have)**

Messaging Technologies/Tools:

- Apache Kafka
- Apache Active MQ
- Rabbit MQ

Secure Transport Technologies/Tools:

- MFT
- FTP / SFTP-Directory

Linux and Windows Administration Basic Level

**Language skills needed**

English

**People skills**

Should be able to work with colleagues from different cultures and drive L1/L2 colleagues.

**Soft skills**
- Experience in running operations with ITIL processes / ITIL certified.
- Excellent Analytical and troubleshooting skill.
- Excellent in Verbal, written communication.
- Creative thinking in implementing Service improvements (automation, incident reduction, etc.).
- Willingness and flexibility to learn new technologies scale up quickly and adapt to different roles as the situation demands.

**Area of responsibilities**

**Skill Level
- Installation, Upgradation and Maintenance of Middleware Products (MQ/IIB/Axway)
- Resolving critical technical issues in various MW technologies (MQ/IIB/Axway)
- Incident, Problem & Service Request Management (Managing Incidents/Problems within Service Level Agreement and ensuring that SLA is met, as expected)
- Coordination with OEM Vendor for RCA
- Mentoring of L1 team members on best practices, technical solutions and scripting.
- Certification in any of the messaging technology

Expert
- Contribution to automation by analyzing repeated tasks and transform to automated tasks there by reducing manual effort.
- Perform analysis of repeated incidents and come up solutions that help in preventing such incidents.

Mid-level



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