Credit Recovery Officer

5 days ago

Kolkata West Bengal, India Edward Food Research & Analysis Center Limited (EFRAC) Full time

**Credit Recovery Executive**

**Location**: Newtown ( Eco ark Gate 2)
**Industry**: Testing & Analytical Services
**Experience Required: 3- 7** years (with B2B recovery experience)

**Key Responsibilities**:

- **B2B Collection Follow-Up**: Proactively follow up with business clients to recover outstanding dues and accelerate cash flow.
- **Ledger Reconciliation**: Reconcile customer ledgers accurately and regularly to ensure account balances are up to date.
- **Delinquency Management**: Reduce delinquencies and ensure resolution of disputes within defined **Turnaround Time (TAT)**.
- **Receivables Management**: Minimize the amount and aging of overdue receivables by implementing effective recovery strategies.
- **Client Coordination**: Maintain professional and effective communication with clients to address payment issues and facilitate timely recovery.
- **Reporting & Documentation**: Prepare recovery status reports and maintain updated records of collection efforts.

**Required Skills & Qualifications**:

- Minimum **3-7 years of experience in B2B Collections / Credit Recovery** (preferably in service-based or analytical industries)
- Proficiency in **Tally** and **MS Office** (Excel, Word, Outlook)
- Strong verbal and written communication skills in **English**:

- Ability to handle client escalations and resolve disputes amicably
- Strong analytical and problem-solving abilities
- **Immediate joiners** will be preferred

**Educational Qualification**:

- Bachelor’s degree in Commerce, Finance, Accounting, or a related field
- Prior experience in the **Testing, Inspection, Certification (TIC)** or **Analytical Services** sector is a plus
- Hands-on experience managing **B2B receivables and recovery processes**:

- Ability to work under pressure and manage multiple client accounts

**How to Apply**:

- **Total Experience**:

- **Current Salary**:

- **Expected Salary**:

- **Notice Period**

**WhatsApp**: 62922 79952 (You can also send your resume here)

**Job Types**: Full-time, Permanent

Pay: ₹300,000.00 - ₹500,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person

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