Clinical Technology Associate Principal

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**ZS** is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing and sales strategy, operations and technology, we leverage our deep industry expertise and leading-edge analytics to create solutions that work in the real world. Our most valuable asset is our people—a fact that’s reflected in our values-driven organization in which new perspectives are integral and new ideas are celebrated. ZSers are passionately committed to helping companies and their customers thrive in industries ranging from healthcare and life sciences, to high-tech, financial services, travel and transportation, and beyond.

**ZS’s India Capability & Expertise Center (CEC)** houses more than 60% of ZS people across three offices in New Delhi, Pune and Bengaluru. Our teams work with colleagues across North America, Europe and East Asia to create and deliver real world solutions to the clients who drive our business. The CEC maintains standards of analytical, operational and technological excellence across our capability groups. Together, our collective knowledge enables each ZS team to deliver superior results to our clients.

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**Clinical Technology Associate Principal - R&D**

**ZS’ R&D Excellence Practice** brings together experts in Strategy, Clinical Execution, Data Sciences and Technology to empower client organizations achieve their passion for patient care, science and business success. Through our “Lifecycle Evidence Strategy”, “Clinical Trial Optimization”, “Medical Affairs” and “Real World Evidence” services, we deliver impact where it matters, from early drug development to commercialization. This role will be aligned with ZS R&D Excellence Practice Area supporting our Technology and Platform services across multiple clients.

**Role**:
**Client Responsibilities (25%)**
- Build and maintain key client relationships
- Lead a team on delivery of technology-based programs
- Participate in account business planning
- Guide client thinking in driving business case development, user needs assessment workshops, technical solution vision and implementation plan for Feasibility and Operations solutions
- Provide senior level management and oversight for the program, as well as all activities deliverables in scope of the contract

**Service Line Responsibilities (75%)**
- Serve as a liaison between client teams and the clinical service line for technology and analytics opportunities
- Advise on clinical business process enhancements based on experience/best practices, business knowledge, and gaps in current vs. future state
- Write/develop/present creative, compelling (and winning) responses to client requests and solicitations
- Contribute to Go-to-Market planning for various Clinical Assets
- Conduct research to understand unmet needs within Clinical technology solutions
- Develop/contribute to the cross-functional plan and drive execution of the solution as per the plan;
- Leverage knowledge of Life Sciences R&D organizations, data & systems, business processes & stakeholder types to aid analyses & recommendations for solution offerings in clinical development;
- Independently assess the current R&D IT environment, identify capability gaps, gain business-IT alignment, develop strategy & vision, and build implementation roadmap;
- Drive methodology and frameworks for solution development (Technology, Clinical Data Management, and Analytics);
- Advise on clinical business process enhancements based on experience/best practices, business knowledge, and gaps in current vs. future state;

**All**
- Coach and mentor teams, and conduct & develop training programs to contribute to capability building and knowledge sharing (project management, requirements gathering, business process modeling etc.);
- Play an active role in innovation of services and growing the practice through business development.

**Qualifications**:

- Bachelor's/Master's degree in Business Administration, Management, CS, MIS or related disciplines;
- Sound knowledge of clinical data standards: CDASH, SDTM, ADaM, OMOP, BRIDG, FHIR, HL7
- Implementation experience for multiple Clinical Development technology solutions
- Deep Knowledge (Industry thought leadership) in Future of trials and role of Clinical Systems
- Expert level experience working with ClinOps systems & data including EDC, CTMS, IVR, eTMF etc.
- Experience with Clinical Operation Analytics (RBM, Site Performance, Data Management etc.)
- Experience working with Clinical & Patient data with understanding of systems EDC, ePRO, Lab, CDMS, etc.
- 13-15 years of relevant consulting industry experience working on technology delivery engagements;
- 10+ years of experience in Life Sciences R&D industry having worked on multiple projects related to strategy consulting, clinical data management & analytics, and/or R&D systems & tools