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Call Center Executive

2 weeks ago

Ambattur Chennai Tamil Nadu, India Monotech Systems Limited Full time

Greatings From Monotech Systems Limited, A leading provider of Printing Industry. We are looking for Call Center Management Executive for our office at Ambattur.

**Kindly find the brief job description as follows: -**

1. Should demonstrate sincerity, self-discipline with character & integrity.

2. Should possess good verbal and written communication skills in English
- 3. Should be able to speak English, Tamil & Hindi fluently.

4. Should quickly learn and adapt to work with systemic approach.

5. Should log the customer calls from site inspection to service in CRM on priority.

6. Should log the Service complaints received from the Customer in CRM on priority. 7. Preparing and sending the escalation reports to concerned heads as per the instructions of Reporting Officer.

8. Should adhere to systems and policy of the company.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Application Question(s):

- Did you speak Hindi?

**Speak with the employer**

+91-XXXXXXXXXX