Front Office Associate

2 weeks ago

Kolkata West Bengal, India Marriott International, Inc Full time

**Additional Information**
**Job Number**25134150
**Job Category**Rooms & Guest Services Operations
**Location**Fairfield by Marriott Kolkata, CB 218, Action Area 1C, Kolkata, West Bengal, India, 700156
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management

***

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._

Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you’ll deliver on the Fairfield Guarantee — our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Front Office Associate

    2 days ago

    Rajarhat, Kolkata, West Bengal, India THE FERN RESIDENCY KOLKATA Full time ₹ 1,44,000 - ₹ 1,80,000 per year

    Job Opening: Front Office AssociateThe Fern Residency, Rajarhat, KolkataWe are looking for a Front Office Associate to join our team at The Fern Residency, Rajarhat, Kolkata.Position: Front Office AssociateIndustry: Hotel / HospitalitySalary Range: ₹12,000 – ₹15,000Requirements:Pleasant personality with excellent communication skillsPrior experience in...

  • Front Office Associate

    1 week ago

    Tollygunge, Kolkata, West Bengal, India Success Scholar Full time

    **Job Title**: Front Office Associate **Job Summary**: **Key Responsibilities**: - Greet and assist visitors, clients, and staff with a warm and professional approach - Maintain front office cleanliness, organization, and supplies - Handle appointment scheduling, visitor logs, and meeting room bookings - Support administrative tasks including filing, data...

  • Front Office Associate

    3 days ago

    Kolkata, West Bengal, India Hotel Sonar Bangla Full time

    **Job Title**: Front Office Associate **Location**: Hotel Sonar Bangla Resort ( All over West Bengal) **Job Type**: Full-time **Experience Required**: Fresher & Experienced (Both can apply) **Key Responsibilities**: - Welcome guests with warmth and professionalism. - Handle guest check-in and check-out processes efficiently. - Manage reservations, room...

  • Front Office Associate

    6 days ago

    Bidhannagar, Kolkata, West Bengal, India MK Patwari Services Pvt Ltd Full time ₹ 74,000 - ₹ 2,50,000 per year

    Job Title: Front Office AssociateSalary: ₹15,000 per monthLocation: KolkataGender Preference: MaleResponsibilities:Welcome and assist guests/clients with a professional and courteous attitudeManage front desk operations including check-in, check-out, and guest queriesHandle phone calls, emails, and reservations efficientlyMaintain guest records,...

  • Front Office Associate

    7 days ago

    Kolkata District, West Bengal, India Xpertalk Infotech Full time

    **Job Title: Front Office Associate** - **On-site job**_ - **Experience: 0 to 1 year**_ - **Location: New Town, Kolkata**_ **Requirements**: - Can speak Hindi, Bengali and average English - Should be confident and patient - Should be comfortable handling calls **Responsibilities**: - Day to day activities in the front desk - Greeting guests and helping...

  • Front Office Associate

    2 weeks ago

    Kolkata, West Bengal, India Megatown Full time

    **Job Summary** - To look after Customers and administration - To manage the front office and reports **Responsibilities and Duties** - To make daily job sheets for all - To manage the front desk on all categories **Required Experience, Skills and Qualifications** - Graduate - Mass communication skills - Computer savvy with MS Office - Experience on...

  • Front Office Associate

    5 days ago

    Sarat Bose Road, Kolkata, West Bengal, India Metropole Hotel Kolkata Full time

    We are looking for young active front office associate with hotel management education and creative mind. 2 Female and 1 Male **Job Types**: Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Flexible schedule - Paid time off - Provident Fund **Language**: - Hindi (required) - English (required) - Bengali (required) Work...

  • Front Office Associate

    7 days ago

    Kolkata, West Bengal, India Bansal Medical Services Full time

    Looking for a front office executive with multitasking ability. He/she should be humble with abilities to guide patients, schedule tests, type reports & deliver the same and handle incoming calls. Good performance can help in promotions. **Job Types**: Full-time, Fresher, Permanent **Benefits**: - Flexible schedule - Leave encashment - Paid sick time -...

  • Front Office Associate

    2 weeks ago

    Bhawanipore, Kolkata, West Bengal, India The Rosewood kolkata Full time

    We are looking for Male front office executive, from hotel management backgroung. Urgently Hiring. Day to day Hotel Front Office Operation - PMS / Wincloud Software / OTA / Forms and formats / Reports etc. Process all guest check-ins, verifying guest identity, form of payment, assigning room. **Job Types**: Full-time, Permanent Pay: ₹12,000.00 -...

  • Front Office Receptionist

    4 days ago

    Bhawanipore, Kolkata, West Bengal, India Indian Chain Pvt. Ltd. Full time ₹ 90,000 - ₹ 1,80,000 per year

    We have a very Urgent opening for "Front Office Associate / Receptionist" for our organization Indian Chain Pvt. Ltd. for Kolkata, Bhowanipore location.Important: Immediate joiner and male candidates preferred. Position will be closed within 72hrs.Scope of Work:· Handling all incoming calls and escalating to concern departments or associates.· Knowhow of...