Associate Iii

2 weeks ago

Thiruvananthapuram, India UST Global Full time

Role Proficiency:
Provide product design support through the product development lifecycle ensuring the product meet business goals and deadlines; keeping customer satisfaction at the core. Collaboratively work with business technology and product teams to understand the product vision and translate them into tangible product design propositions with some guidance from Senior Product Designers.

Outcomes:

- Support quantitative and qualitative user research activities with guidance from Senior Product Designers.
- Independently design conceptual representation of the solutions with intuitive interaction navigation and organization design.
- Work within brand guidelines to create user interfaces that reinforce a brand’s style or voice through its visual expression.
- Participate in Product Sprint events as a Product Design functional representative.
- Practice design alongside multidisciplinary teams including product engineers product managers business stakeholders and other designers

Measures of Outcomes:

- Number of customer accolades received
- Number of usability issues
- Adherence to project schedule / timelines
- Number of design certification/ product certifications
- Personal achievement of quarterly/yearly objectives (OKR Assignments HIG Stretch goals)

Outputs Expected:
Design to deliver great customer experience:

- Design delightful customer experiences throughout the touchpoints of customer journey
- Define user experience (e.g. wireframes low-fidelity and high-fidelity mock-ups and interactive prototypes) partnering with product managers and business stakeholders
- Participate in Product Design to define great user stories by capturing and translating customer stories into product features that deliver value and satisfaction to users

Research the market to ensure an unfair advantage:

- Define and articulate product differentiation through user research and competitive benchmarking

Use great technology:

- Deep understanding usage of design technology platforms
- Use scrum/ agile proficiency to deliver projects

Employ great methods and tools in product design:

- Practice different design methodologies tools and approaches

Skill Examples:

- Good creative and problem-solving skills learning capabilities and decision-making ability
- Curiosity to learn more about new business domains and Technology Innovation
- Detail oriented self-directed and self-motivated with a strong capacity for working successfully and flexibly with people at all levels in an organization
- Good communications skills and the ability to communicate design proposals to a variety of internal stakeholder groups
- Strong visual communication and aesthetic sensibility
- An empathetic listener who can give and receive honest thoughtful feedback
- Ability to clearly articulate vision experience and design decisions through immersive techniques and mediums

Knowledge Examples:
Additional Comments:
None

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