Freshers for Apple/samsung/amazon Bpo 32k Ctc

6 days ago

Mohali, India Kreez Consulting Full time

**Job description**

**Responsibilities**:

- Answer incoming customer phone calls and take appropriate action for each call
- Maintain customer satisfaction ratings based on explicit criteria set forth by the company
- Attend mandatory training sessions to stay updated on product or company policy changes
- Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
- Input data into the company computer platform to keep each customer record updated

**Requirements**:

- At least +2/Senior Secondary or equivalent Diploma is required
- Strong computer skills
- Excellent interpersonal English communication skills
- High level of professionalism
- Must be available to work some holidays and weekends
- Strong problem solving abilities

**Salary**: ₹21,215.24 - ₹32,545.96 per month

Schedule:

- Rotational shift

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

**Language**:

- Fluent English (required)

**Speak with the employer**
+91 9999999999

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