Bpo Jobs for Banking Process in Mohali
11 hours ago
**Join Our Team as a Phone Banking Officer in Mohali**
Are you passionate about delivering exceptional customer service? Do you have a flair for communication and problem-solving? We invite you to be the voice of our bank, assisting customers with their banking needs over the phone.
**Key Responsibilities**:
- **Customer Support**: Handle inbound and outbound calls, addressing inquiries and resolving issues promptly.
- **Product Guidance**: Provide information on banking products and services, helping customers make informed decisions.
- **Sales Opportunities**: Identify and promote relevant banking products to customers, enhancing their banking experience.
- **Record Maintenance**: Accurately document customer interactions and transactions.
**Qualifications**:
- Graduation in any discipline.
- Excellent verbal communication skills in English and Hindi.
- Prior experience in customer service or call center roles is a plus.
- Ability to handle high call volumes.
**Why Join Us?**
- Competitive salary with performance-based incentives.
- Comprehensive training and career development opportunities.
- Supportive work environment fostering growth and teamwork.
Pay: ₹12,000.00 - ₹18,000.00 per month
Schedule:
- Morning shift
Supplemental Pay:
- Performance bonus
Ability to commute/relocate:
- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Sales: 1 year (preferred)
Work Location: In person
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