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Bpo Jobs for Banking Process in Mohali

2 weeks ago

Mohali Punjab, India DK FINCORP Full time

**Join Our Team as a Phone Banking Officer in Mohali**

Are you passionate about delivering exceptional customer service? Do you have a flair for communication and problem-solving? We invite you to be the voice of our bank, assisting customers with their banking needs over the phone.

**Key Responsibilities**:

- **Customer Support**: Handle inbound and outbound calls, addressing inquiries and resolving issues promptly.
- **Product Guidance**: Provide information on banking products and services, helping customers make informed decisions.
- **Sales Opportunities**: Identify and promote relevant banking products to customers, enhancing their banking experience.
- **Record Maintenance**: Accurately document customer interactions and transactions.

**Qualifications**:

- Graduation in any discipline.
- Excellent verbal communication skills in English and Hindi.
- Prior experience in customer service or call center roles is a plus.
- Ability to handle high call volumes.

**Why Join Us?**
- Competitive salary with performance-based incentives.
- Comprehensive training and career development opportunities.
- Supportive work environment fostering growth and teamwork.

Pay: ₹12,000.00 - ₹18,000.00 per month

Schedule:

- Morning shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Sales: 1 year (preferred)

Work Location: In person