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Back Office Executive

3 weeks ago

Ganeshpeth Colony Nagpur Maharashtra, India AV ENTERPRISES Full time

**Responsibilities**:

- **Back Office Operations**:

- Manage and maintain records, files, and databases.
- Handle administrative tasks including data entry, document management, and scheduling.
- Coordinate with various departments to ensure smooth operations.
- **Lead Management**:

- Make outbound calls to leads provided by the marketing team.
- Qualify leads by gathering relevant information and understanding their needs.
- Schedule appointments and follow up with potential clients to maintain engagement.
- **Basic Accounting**:

- Assist in managing accounts payable and receivable.
- Handle basic bookkeeping tasks including invoice processing and reconciliation.
- Maintain financial records and prepare basic financial reports.
- **Customer Support**:

- Address customer inquiries and resolve issues promptly.
- Maintain a high level of customer satisfaction through professional and courteous interactions.
- **Reporting**:

- Prepare regular reports on lead conversion, customer feedback, and financial status.
- Assist in the preparation of management reports and presentations.

**Qualifications**:

- Proven experience as a Back Office Executive or in a similar administrative role.
- Proficiency in MS Office (Word, Excel, PowerPoint).
- Basic knowledge of accounting principles and experience with accounting software (e.g., QuickBooks, Tally).
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Ability to handle sensitive information with confidentiality.
- Detail-oriented with a strong focus on accuracy.

**Preferred Skills**:

- Experience in telemarketing or customer service.
- Familiarity with CRM software.
- Basic understanding of digital marketing principles.

**Education**:

- Bachelor’s degree in Business Administration, Accounting, or a related field preferred.

**What We Offer**:

- Competitive salary and benefits package.
- Opportunity to work in a fast-growing and innovative industry.
- Supportive and collaborative work environment.
- Professional development and growth opportunities.

Pay: ₹8,817.21 - ₹15,270.16 per month

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person