Receptionist/administration

4 days ago

Madurai Tamil Nadu, India Examsdaily Full time

A Front Office Academy job description typically refers to a role within an academy or training institution that focuses on customer service, administrative support, and handling tasks related to the front office or reception area. Below is a general outline of the key duties and responsibilities that might be included in a Front Office Academy job description:
**Job Title: Front Office Academy Associate**

**Job Summary**: The Front Office Academy Associate will be responsible for providing administrative support, customer service, and general assistance to students, faculty, and visitors. The role involves ensuring smooth operations at the front desk, handling inquiries, managing appointments, and supporting day-to-day activities within the academy.

**Key Responsibilities**:

- **Customer Service**: Greet students, faculty, and visitors as they enter the academy, ensuring a positive and welcoming experience.
- **Appointment Scheduling**: Manage schedules for staff and students, coordinating appointments and meetings as needed.
- **Administrative Support**: Perform basic clerical duties such as filing, data entry, preparing documents, and handling student records.
- **Registration and Enrollment**: Assist with student registration processes, helping to enroll new students and update current student information.
- **Event Coordination**: Help organize and coordinate academy events, workshops, and seminars, including managing registrations and preparing materials.
- **Communication**: Keep students and staff informed of any academy updates, changes, or important announcements.
- **Maintaining Front Office Area**: Ensure the front office area is tidy and organized, providing a professional environment.
- **Problem Solving**: Address any issues or concerns raised by students or visitors, escalating issues to the appropriate department when necessary.

**Skills and Qualifications**:

- High school diploma or equivalent (additional qualifications in administration, hospitality, or related fields is a plus).
- Previous experience in customer service or administrative roles is preferred.
- Strong communication skills, both written and verbal.
- Proficiency in office software (Microsoft Office, Google Suite, etc.).
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize effectively.
- Friendly and approachable demeanor with excellent interpersonal skills.
- Ability to work independently and as part of a team.

**Working Conditions**:

- Typically works in a front desk or reception area within the academy.
- May require flexibility in working hours, including occasional evenings or weekends depending on the academy's schedule.

**Job Types**: Full-time, Permanent

Pay: ₹8,924.26 - ₹21,165.20 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Work Location: In person

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