Oracle E-business Suite Us Payroll

2 weeks ago

Mumbai, India Rite Software Solutions & Services (IN) Full time

**About us**:

- Provide day-to-day support of the Oracle E-Business Suite Payroll, must have experience in US Payroll- Learn about latest patches and communicate changes to key individuals
- Establish open, fluid, and timely communications with all interested parties, stakeholders, and project teams
- Mentor associates and foster a learning and growth environment
- Work directly with customer to analyze and document problem, recommend solution, initiate corrective actions, follow up on problem resolution and inform customer of status
- Responsible for adhering to the current project management methodology while influencing best practices, process improvements, and procedures
- Adhere to the ticket management guidelines to ensure consistency in both communication and process in all client interactions
- Interfaces with the customer to understand the customer’s overall objectives and requirements
- Update configuration workbooks when necessary
- Participate in internal and client knowledge transfer sessions
- Proactively review data and deliverables for issues and escalates as appropriate
- Liaise with Oracle and 3rd party vendors for product/integration issues

Experience: 4-10 years relevant experience in Oracle HCM Cloud Functional Payroll
- Key Skills:
- Functional or Technical experience in the Oracle E-Business Suite payroll R12.1 & above
- Good understanding of the Business Processes
- Ability to troubleshoot the issues raised by client
- Ability to decode the functional design to resolve the issue
- Ability to work on enhancements by gathering requirements from the client
- Ability to create or update functional design documents
- Ability to create test plan and test scripts for upgrades and patches

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