Internal Audit and Process Officer

2 days ago


Mumbai Maharashtra, India Holy Family Hospital, Bandra Full time

**Responsibilities**:

- The Internal Audit and Process Officer plays a vital role in ensuring compliance, efficiency, and risk management within hospital operations. This position involves conducting audits, optimizing workflows, and supporting hospital-wide process improvements to maintain high standards of patient care and regulatory compliance.

**Key Responsibilities**:
**Internal Audit Responsibilities**
- Conduct financial audits to examine billing, insurance claims, and financial transactions for accuracy and fraud prevention.
- Analyse hospital workflows and operational efficiency to identify inefficiencies and recommend improvements.
- Assess potential risks in clinical and administrative processes and develop mitigation strategies.
- Review adherence to healthcare laws, accreditation standards, and hospital policies.
- Evaluate patient safety measures, infection control protocols, and medication management practices.
- Maintain audit documentation and present findings to hospital leadership.
- Conduct follow-up audits to ensure implementation of corrective actions and sustained compliance.

**Process Optimization Responsibilities**
- Streamline hospital processes to enhance efficiency and reduce operational bottlenecks.
- Analyse hospital performance metrics and generate data-driven reports for decision-making.
- Assist in the creation and continuous improvement of Standard Operating Procedures (SOPs) across departments.
- Facilitate interdepartmental coordination to improve communication and workflow efficiency.
- Support the implementation of hospital management systems and digital tools.
- Provide training and compliance support to hospital staff on new processes and regulations.
- Lead continuous improvement initiatives, identifying opportunities for innovation and optimization.

Required Skills & Qualifications:

- Inter CA with 7+ years’ experience in internal audit and process optimization

**Core Skills**:

- **Analytical Thinking**: Ability to assess hospital workflows, financial records, and compliance data to identify inefficiencies.
- **Attention to Detail**: Ensuring accuracy in audits, reports, and process evaluations.
- **Regulatory Knowledge**: Understanding healthcare laws, accreditation standards, and hospital policies.
- **Risk Assessment**: Identifying potential risks in clinical and administrative processes.
- **Process Improvement**: Recommending and implementing efficiency-enhancing strategies.

**Technical Skills**:

- **Financial Acumen**: Knowledge of hospital billing, insurance claims, and financial audits.
- **Data Analysis & Reporting**: Ability to interpret hospital performance metrics and generate actionable insights.
- **Technology Proficiency**: Familiarity with hospital management software and digital tools.
- **Standard Operating Procedures (SOPs)**: Developing and refining SOPs for various hospital departments.

**Interpersonal & Leadership Skills**:

- **Communication & Collaboration**: Coordinating with hospital staff, departments, and leadership.
- **Problem-Solving**: Addressing operational challenges with innovative solutions.
- **Ethical Decision-Making**: Ensuring fairness and integrity in audits and process evaluations.
- **Training & Compliance Support**: Assisting staff in understanding new processes and regulations.

or call +91 62670 344/91 62670 577

Current CTC:
Excepted CTC:
Notice Period:
**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Fixed shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Work Location: In person


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