Associate Product

**JOB DESCRIPTION** Responsibilities**:

- Product Analysts are responsible for being proactive on projects and engaging team members and key stakeholders to drive conversations and deliverables that impact the overall SMB Product Roadmap. Partner with Area Product Owners and product team for ongoing refinement of product backlog and execution of the product roadmap.
- Define and present strategy for features, write epics, user stories, acceptance criteria and participate in all agile events of the product group as a team member.
- Product Analyst role is accountable for timely execution of Production Validations, conducting lessons learned and Business Requirement, generating pertinent process maps/flows as applicable. Understand the environment(s) in scope and serve as a Subject Matter Resource.
- Collaborate with interfacing teams/ partners to evaluate dependencies, Requirements and Schedule. Understand client need and client use of the platform and dependencies to Capture and Viewers.
- Conduct elaboration sessions to solicit requirements as needed to refine the requirements and customer ask. Writing Epics, Stories, Testing Conditions/ scripts, validation criteria, communication plans and release planning.
- Effectively identify, communicate and escalate risks, blockers, and impacts that could delay the quarter by quarter delivery of projects. Act as voice of the customer and drive product vision
- Manage existing product features and actively lead the research definition and development of new features to advance the product roadmap

**Required qualifications, capabilities and skills**
- With overall 8-10 years of experience, requires at least 3 years of experience in a Business Analyst or Product Analyst role preferably with Agile methods, process & execution
- Requires experience developing business requirements, writing stories, preferably working knowledge for creating testing conditions, use cases and validation criteria
- Demonstrated ability to work independently, and self-directed.
- Collaborative and a high level of comfort and effectiveness in coordination roles; working with multiple business and technology partners to drive transparency in project deliverables.
- Proficient in Microsoft Office Suite. Specifically, Excel, Word, and PowerPoint.
- Working experience using tools like Visio and Figma
- Working knowledge of Agile process and principles, including use of Agile project management tools (i.e. JIRA etc)

**Preferred** **qualifications, capabilities and skills**
- Ability to learn on the move, self-paced, mentor, or thru execution.
- Sharp analytical, problem-solving and leadership skills
- Attention to detail and ability to manage continuously shifting business priorities
- Working knowledge of Credit Cards or Banking domains will be an added advantage.

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

**ABOUT THE TEAM**

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.