Sales Representative

As part of our continued growth, we are seeking a talented Sales Representative to join our Sales & Marketing team. You would be responsible for identifying and researching target companies, industries, and decision-makers to develop a pipeline of potential clients to generate additional sales revenue.

Your main responsibilities will include engaging with customers and advocating for the client's products and services. You'll become equipped with in-depth product knowledge to deliver compelling presentations and represent our clients with enthusiasm and professionalism that will leave a lasting impression.

**Key responsibilities we’ll trust you with**:

- **Customer Communication**:
○ Respond promptly to customer inquiries and provide detailed information about products or services.

○ Assist in managing customer accounts, fostering positive relationships, and addressing concerns.

**-Data Management**:
○ Maintain accurate customer and prospect information in the CRM system.

○ Generate and analyze sales reports to provide actionable insights for decision-making.
- **Sales Coordination**:
○ Collaborate with the sales team to coordinate meetings, presentations, and events.

○ Organize and attend sales meetings, ensuring effective communication and documentation.
- **Product Knowledge**:
○ Develop a deep understanding of the company's products and services.

○ Stay updated on industry trends and technological advancements to better serve customers.
- **Problem Resolution**:
○ Address customer issues promptly, collaborating with the relevant teams for solutions.

○ Work with the sales team to resolve internal issues affecting customer satisfaction.
- Sales Support Tools:
○ Familiarize yourself with sales support tools and technologies, including CRM systems and communication platforms.

○ Utilize these tools to streamline processes and enhance customer interactions.

**-Collaboration with Other Departments**:
○ Work closely with marketing, finance, and other departments to ensure smooth collaboration and information flow.

○ Facilitate cross-departmental communication for a holistic approach to customer satisfaction.
- **Cross-sell & Upsell**:
○ Focus on customer retention through successful renewals.

○ Identify cross-selling and upselling opportunities based on consumer needs.
- **Administrative Support**:
○ Assist in preparing sales proposals, presentations, and reports.

○ Manage and organize sales documentation and contracts, handling routine administrative tasks.

**Core Competencies**
- Demonstrated success in sales, specifically within the SaaS or IT industry.
- Excellent communication and interpersonal skills to effectively engage with clients and team members.
- Ability to work both independently and collaboratively as part of a team.
- Inherent self-motivation and a strong drive to achieve success in sales.
- Natural ability to build relationships, quickly establish rapport, and influence stakeholders at all levels.
- Proven ability to persuade, influence, and listen to others, using reason and cooperation to achieve agreements.
- Strong communication skills, adept at exchanging ideas and gathering information from various sources.
- Capable of analyzing information to identify problems and make effective decisions.
- Pays close attention to detail and accuracy in all aspects of work, ensuring high-quality results.

**Why CEDCOSS?**

CEDCOSS stands tall as a vanguard of innovation, an aggregator of possibilities, and an enabler of technological prowess. Our expert team under the roof of CEDCOSS is a collective force dedicated to delivering cutting-edge productsthat redefine industry standards. Specializing in e-commerce development, mobile app development, progressive web apps, API integration, CRM and ERP development, cloud architecture, DevOps, AWS-SaaS development, Artificial Intelligence (AI), Machine Learning, Virtual Intelligence, Chatbots, and Cross-Platform Development Tools, we craft comprehensive products that serve as the technical backbone for online ventures.

Our impact extends across the globe, catering to a diverse clientele that includes big tech companies, MSMEs, and ambitious entrepreneurs. As partners, we stride alongside Fortune 500 organizations and Global 2000 enterprises, forging alliances with tech giants such as Google, Meta, and Amazon.

In the realm of digital transformation, CEDCOSS isn't just a digital product creator; we are architects of digital excellence.

And **the PERKS **| The good stuff you get for working hard
- **Flexible working hours **for a better work-life balance
- The **five-day workweek** for more time off
- Complimentary **Health Insurance**
- A plethora of industry exposure and self-growth opportunities

**JOIN US to maximize your impact on strategy and performance**

Pay: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Day range:

- Monday to Friday

Shift:

- Day shif