Sales Coordinator

Here’s a tailored job description for a **Sales Coordinator** role at EssorSuperFoods Pvt Ltd, focusing on essential coordination tasks within the sales team and with external stakeholders like distributors and supermarket managers:
**Job Title**: Sales Coordinator
**Company**: EssorSuperFoods Pvt Ltd
**Location**: Chennai, Tamil Nadu

**Job Type**: Full-time

**About Us**:
EssorSuperFoods Pvt Ltd is a growing FMCG company offering a diverse product range, including premium Chekku oils, cane sugar, rock salt, and virgin coconut oil, under trusted brand names like Chithirai, Jugar, Dr. Salt, and Andal. We value proactive team players who can support our mission and connect smoothly with our sales network.

**Job Summary**:
The Sales Coordinator will provide essential support to the sales team by coordinating with Regional Sales Managers (RSM), Sales Managers (SM), Area Sales Managers (ASM), and Sales Executives. This role is crucial in maintaining strong relationships with new distributors and supermarket purchase managers, ensuring seamless sales operations and prompt issue resolution.

**Key Responsibilities**:

- **Team Coordination**: Act as a central point of contact between RSMs, SMs, ASMs, and Sales Executives to align sales strategies, provide updates, and ensure target achievements.
- **Distributor & Client Relations**: Engage with new distributors and supermarket purchase managers to facilitate orders, address inquiries, and strengthen relationships for repeat business.
- **Order Management**: Track incoming orders, communicate stock availability, coordinate with logistics, and ensure timely dispatches to distributors and retail partners.
- **Sales Support**: Assist the sales team by providing accurate and timely information on product inventory, pricing, promotions, and delivery schedules.
- **Reporting**: Generate and maintain sales reports, order trackers, and distributor records. Share insights and trends with the team to support decision-making.
- **Follow-ups & Issue Resolution**: Regularly follow up with the sales team and external partners to resolve any order, delivery, or service-related issues efficiently.
- **Sales Materials & Updates**: Coordinate distribution of promotional materials, new product samples, and price updates to relevant team members and distributors.
- **Customer Service Support**: Address any customer or distributor inquiries and complaints, working closely with relevant departments to resolve issues effectively.

**Key Skills & Qualifications**:

- **Educational Background**: Bachelor’s degree in Business Administration, Marketing, or a related field.
- **Experience**: Minimum of 2-3 years of experience in sales coordination, customer service, or a similar role, preferably in the FMCG sector.
- **Communication Skills**: Strong verbal and written communication skills to interact effectively with sales team members, distributors, and retail partners.
- **Organizational Skills**: Excellent multitasking and organizational abilities to manage multiple projects and prioritize tasks.
- **Attention to Detail**: High attention to detail in handling orders, reports, and customer inquiries.
- **Tech Skills**: Proficiency in MS Office (Excel, Word, PowerPoint) and experience with CRM or ERP systems is an advantage.
- **Team Player**: Ability to work collaboratively with cross-functional teams and build strong internal and external relationships.

**Benefits**:

- Competitive salary package
- Health and Provident Fund benefits
- Opportunities for professional development within a growing FMCG company
- Supportive and dynamic work environment

**Job Types**: Full-time, Permanent

Pay: ₹9,772.74 - ₹28,219.55 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)
- Sales: 1 year (preferred)
- Tally: 1 year (preferred)
- ERP systems: 1 year (preferred)
- Telecommunication: 1 year (preferred)

**Location**:

- Chennai, Tamil Nadu (preferred)

Willingness to travel:

- 75% (preferred)

Work Location: In person