Tele Caller

2 weeks ago

Magdalla Surat Gujarat, India Vision11 Gaming Private Limited Full time

**Job Title**: Tele-caller
**Experience**: Minimum 1 year
**Location**: 204 2nd floor Luxuria Tradehub Piplod, Near VR mall Surat.
**Languages Required**: Hindi, English, Gujarati

**Job Summary**:
**Key Responsibilities**:

- Handle inbound and outbound customer calls efficiently.
- Provide information about products/services and resolve customer queries.
- Maintain a positive and professional approach to customer interactions.
- Document and update customer records in the system.
- Follow up with customers for feedback and support.
- Work towards achieving call targets and quality standards.
- Coordinate with internal teams to resolve customer issues.

**Requirements**:

- Minimum **1 year** of experience in a call center or BPO.
- Proficiency in **Hindi, English, and Gujarati** (verbal and written).
- Strong communication, persuasion, and problem-solving skills.
- Ability to handle high call volumes with patience and professionalism.
- Basic computer knowledge and familiarity with CRM software is a plus.
- Willingness to work in a fast-paced environment.

**Job Types**: Full-time, Permanent

Pay: Up to ₹25,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Day shift

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

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