Telecaller - Sbi Collection Process

2 days ago

Gurgaon District Haryana, India CareerCraft Company Full time

Job Responsibilities:

- Debt Collection: Contact customers to recover outstanding payments for SBI accounts.
- Customer Interaction: Engage with customers via phone calls, ensuring clear and effective communication.
- Follow-Up: Consistently follow up with customers to secure payments and resolve any issues related to their accounts.
- Data Management: Maintain accurate records of calls and interactions in the system.
- Incentive Achievement: Work towards achieving targets to earn unlimited incentives.

Skills and Requirements:

- Educational Qualification: Graduate (freshers who graduated in 2021, 2022, 2023, or 2024 are eligible).
- Language Skills: Strong communication skills in Hindi.
- Customer Handling: Basic understanding of customer service principles.
- Attention to Detail: Ability to handle data and records accurately.

**Benefits**:

- Competitive salary with unlimited incentives.
- Day shift hours for a work-life balance.
- Paid opportunities for vendors in the SBI collection process.
- Supportive work environment with career growth opportunities.

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Gurgaon District, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Data collection: 1 year (required)
- tele sales: 1 year (required)
- Customer service: 1 year (required)
- Follow Up: 1 year (required)
- Data management: 1 year (required)

**Language**:

- Hindi (required)

**Location**:

- Gurgaon District, Haryana (required)

Work Location: In person

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