Tele Caller Executive

10 hours ago


Kolkata West Bengal, India Patient Planet Full time

**Job Title**: Telecaller &

**Key Responsibilities**:

- Handle inbound and outbound calls to assist clients with service inquiries, bookings, and follow-ups.
- Coordinate with doctors, nurses, and other healthcare providers to ensure timely service delivery.
- Maintain and update client and provider records in the system.
- Address customer concerns and escalate issues to senior management when necessary.
- Assist in scheduling appointments and managing service logistics.
- Generate reports and provide updates to senior management on service performance and client feedback.

**Requirements**:

- Prior experience in customer service, telecalling, or healthcare coordination preferred.
- Excellent communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Proficiency in MS Office and Zoho software is a must
- Fluency in [Languages Required].

Pay: ₹8,460.62 - ₹10,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person



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