User Researchers for Microsoft Wxc

7 days ago


India Transcend Creative Services Full time

**TUser Researcher**:
**Responsibilities**:

- Work in an agile environment with designers, program management, product planning, engineering, and other stakeholders to prioritize research and business questions.
- Command common qualitative and quantitative research methodologies and be able to make smart methodology choices based on business goals and timelines.
- Design and conduct primary research to understand customer needs and interaction experiences with Bing and Edge consumer experiences across multiple platforms.
- Deliver timely and accurate research findings to the user experience team, engineering groups, and management.
- Own the findings and evangelize the customer to design and engineering teams.

**Qualifications**:

- Excellent written and oral communication skills in English with the ability to engage rapidly and successfully with many different stakeholder audiences.
- Proven experience designing and conducting research end-to-end for applied technology products.
- Research breadth and depth that complements the skills of your colleagues on the research team.
- Project management skills to prioritize research needs and ensure its successful completion.
- Proven capacity to turn research findings into actionable recommendations for design, engineering, and business stakeholders.
- Experience conducting remote interview studies, unmoderated studies, descriptive surveys (using platforms like Qualtrics), usability testing, A/B testing, and card sorting.
- A degree in human-computer interaction, cognitive psychology, behavioral science, human factors, computer science or a related field is preferred.
- Min 3+ years of industry experience in user research with a proven track record.
- Microsoft experience preferred though not mandatory.



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