
Credit Officer
17 hours ago
Job Requirement
- esh the dashboard every time she is done with working on a file. The dashboard will reflect all files in DOVR status.
eparing the interview sheet.
Appraisal and preparation work for making a call to the customer:
for clarity.tes and later call the officer for clarity.
Prepare notes related to the profile of the customer which should include questions on his past employment, family details
Job Description of Officer - Credit
Ensure all DOVR files achieve status ITPD or ITSC within 4 hours of the file achieving DOVR status.
Prepare a note sheet with notes reflecting all queries and pending documents. This note sheet is the support tool to call the customer and resolve pending issues
Prepare the interview sheet on line and as part of the interview sheet, update all pending documents and queries. All pendencys to be assigned for next action, date & time, the person who will perform the next action.
Refresh dashboard to understand if all pending documents and queries are resolved even while the status remains ITPD.
Ensure all actions due by all concerned are taken, follow up done with the customer and SO, if required, new action date and time assigned. Wherever required due escalations to be done for non performance of action due
It is expected that the Officer Credit will complete the file and move it to RHDFC stage in 3 working days of the file achieving DOVR status.
80% of the files submitted as RHDFC should not appear in File Requirements (FR).
The rest 20% should be resolved within 2 working days of the FR being raised.
All queries raised or pending documents identified by HDFC need to examined and in case not found genuine, revert to HDFC immediately so that the file does not reflect in FR for the wrong reasons.
Skill sets required for this job description:
Conversation Skills
Analytical Skills
Ability to convince:
Appraisal:
Loan Application Form:
KYC check on address and identity with the KYC documents submitted.
Income details match with the income proof papers provided
Bank details on the form match the statements provided
Property cost on the form matches with property related documents provided
Own contribution details on the form match with proof provided
BSA code mentioned on the form matches the one reflecting on the system
Obligations mentioned on page 3 of the form reflect in the bank statements
Property address as mentioned on the form and the property documents submitted
Signature on the form matches with signatures on self attested KYC documents
lan for the Officer Credit
**Job Type**: Regular / Permanent
**Salary**: ₹30,000.00 - ₹35,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Fixed shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
**Education**:
- Bachelor's (required)
**Experience**:
- credit department (salaried employee): 3 years (required)
**Language**:
- Hindi and English (required)
**Speak with the employer**
+91 7004518595
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