IT Administrator

**Job Summary**

An IT Administrator handles the upkeep, configuration, and reliable operation of computer systems, particularly multi-user computers such as servers. They ensure the internal IT structure of the company remains robust and efficient, handling tasks such as software upgrades, user training, troubleshooting, and network management.

**Roles & Responsibilities**:

- Procuring, maintaining, and administering computers and office equipment.
- Administering corporate software systems.
- Deploying and enforcing security policies and procedures.
- Providing IT support and resolving problems for colleagues.
- Assisting with onboarding of new colleagues.
- Suggesting and implementing improvements in procedures and equipment.
- Maintaining knowledge of IT support, help desk procedures, products, and services.
- Managing an issues tracking system and reporting on issue resolution SLAs.

**Skills Required**:

- Relevant degree or certifications in IT administration, with basic networking knowledge.
- Excellent communication skills, both oral and written.
- Knowledge of help desk software and remote control tools.
- Good knowledge of Apple MacOS administration and basic networking.
- Excellent troubleshooting skills.
- Ability to work independently and maintain customer satisfaction.
- Bonus: Experience as a service desk agent or IT administrator, and understanding of the SaaS or technology industry.

Pay: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person