Security Video Monitoring Operator

5 days ago

Chandigarh, India PGEIN Consulting Full time

Our Operators are the heart and soul of our operation. They are passionate about our services and reputation and understand that Stealth can only continue to grow with their continued dedication. They are extremely detail-oriented and are effective communicators; working collaboratively with their peers and managers to deliver superior surveillance to our customers.

**Site Monitoring**
- Coordinate responses to identified security events on a client’s site and contact the appropriate emergency service(s) to respond to a verified security event as needed.
- Attain proficiency in the Detexi Video Management Software utilized to monitor client sites
- Monitoring Sure view sites.
- Conduct video guard tours and immediate response to Detexi alarms when required
- Maintain up-to-date knowledge of, and adherence to, site protocols.
- Ensure all systems are online, noting any malfunctions, and notify the Monitoring Centre supervisor of all issues.
- Maintain accurate records of all incidents on a site and prepare incident reports for any security events.
- Perform other duties as assigned.

**Core Competencies**
- 6 months of experience in security.
- 1-2 years of experience in a customer-facing role.
- Remain alert at all times during hours of employment.
- Ability to sit for a long period of time while carrying out monitoring function.
- Ability to respond quickly and decisively to potential security situations.
- Excellent team orientation.
- Flexible in assuming assigned shifts.
- Self-motivated and committed to constant learning.
- Excellent customer service orientation.
- Computer literate and excellent knowledge of video monitoring software used.
- Highly detail oriented to ensure that all work performed is of the highest quality and meets. all internal and external policy and procedural requirements.

**Working Conditions**
- Office environment, IN-PERSON
- Must be able to work 12-hour shifts
- MUST be able to work overnights and weekends.

**Job Type**: Full-time,

**Work Location**: Work from Office located at Chandigarh IT Park

**Shift Timings**: Rotational Shift

**Salary**: ₹21,500.00 - ₹50,000.00 per month

Ability to commute/relocate:

- Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- SVM Operator: 1 year (preferred)

**Speak with the employer**
+91 9056060080

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