Front Desk Receptionist

2 weeks ago

Viman Nagar Pune Maharashtra, India ZHEP International Private Limited Full time

**Job Description - Front Desk Administrator**

**Position Title**: Front Desk Administrator
**Location**: Vimannagar 10 biz Park
**Department**: Office Management
**Employment Type**: Full-time

**Position Overview**

The Front Desk Administrator will be the first point of contact for all visitors, clients, and vendors. This role is responsible for managing reception operations, handling calls, coordinating meetings, and ensuring smooth day-to-day administrative support for the office.

**Key Responsibilities**

**1. Guest & Visitor Management**
- Greet and welcome visitors with a warm, professional approach.
- Maintain a visitor logbook and manage access passes.
- Coordinate seating, refreshments, and meeting room arrangements for guests.

**2. Call & Communication Handling**
- Answer, screen, and forward incoming calls promptly.
- Take accurate messages and ensure timely follow-up.

**3. Courier & Mail Management**
- Handle incoming and outgoing couriers/documents.
- Maintain an accurate record of dispatches and receipts.

**4. Facility & Stock Coordination**
- Conduct daily checks of reception, meeting rooms, and pantry areas for cleanliness.
- Maintain stock of office supplies and raise requisitions before shortages occur.

**5. Meeting & Event Support**
- Schedule and prepare meeting rooms with required facilities.
- Coordinate with vendors and service providers for smooth event execution.

**6. Record & Data Management**
- Maintain updated vendor lists.

**7. Vendor & Service Coordination**
- Liaise with housekeeping, security, maintenance, and IT teams.
- Follow up with vendors for AMC services, repairs, and maintenance tasks.

**Requirements**:
**Education**:

- Graduate in any discipline

**Experience**:

- 1-4 years in front desk, reception administration, or customer service roles.

Freshers also can apply
- Experience in corporate reception handling preferred.

**Skills & Competencies**:

- Excellent communication skills (verbal & written).
- Professional grooming and presentation.
- Strong organizational and multitasking skills.
- Proficiency in MS Office (Word, Excel, Outlook).
- Positive attitude with a customer service orientation.

**Work Hours**: Monday-Saturday, 10:00 AM - 7:00 PM

**Benefits**:

- Paid sick time
- Paid time off

**Language**:

- English (preferred)

Work Location: In person

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Work Location: In person

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