
Quality Assurance/ Business Excellence
22 hours ago
**Job description**:
**Strategy and Development**
- Contribute to the creation and implementation of best practice capacity planning vision, strategy, policies, processes and procedures to aid and improve operational performance.
- Contribute to new business initiatives & projects and review and communicate the impact on Quality Management Systems (QMS) General and Task Management
- Implement all relevant procedures described in the Quality Management System (QMS)
- Ensure that all in-house systems and procedures are updated, revised and modified to meet the needs of external certification bodies
- Update quality documentation and communicate to carry forward lessons learned from quality concerns
- Ensure that all necessary systems and procedures are in place to satisfy all customer requirements and audits
- Introduce new systems and procedures where appropriate
- Undertake regular internal and process audits of the QMS
- Ensure corrective actions are undertaken to address nonconformities found
- Verify closure of non-conformities with Certification Bodies
- Hold quarterly audit performance meetings within the business and with certification bodies.
- Manage the audit nonconformity data base
- Provide detailed analysis of nonconformities
- Ensure ongoing compliance with the Quality Management System
- Attend various meetings and action/communicate instructions
- Produce written reports and make presentations
- Ensure that the function operates in accordance with any health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and visitors.
- Monitor the completion of tasks and ensure good performance and record on appropriate systems
- Liaise and communicate with other departments, customers, suppliers and other service providers
- A self-starter, motivated and able to positively motivate others
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