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Urgent Opening for CRM

3 weeks ago

Vashi Navi Mumbai Maharashtra, India commutec.in Full time

We are Hiring Customer Success Executive ( Only Female)

Company - Commutec

Experience - 3+ years in Customer Relationship Management system

Location
- Vashi

Education H.S.C with minimum 3 year of experience in CRM / graduate

Shift time - 10 Am to 7 pm ( 1st and 3rd Saturdays off )

Job Brief

We are looking for a professional Customer Success Executive.
- Building and maintaining profitable relationships with key customers.
- Complaint and Escalation Management; Resolving customer complaints quickly and efficiently.
- Inter-dept coordination for customer management.
- Keeping track and updating customers' data.
- CSAT/NPS tracking.
- Hands-on experience in CRM.(Customer Relationship Management system)

Required skill
- Deep understanding of CRM process

Good communication skill

Client focus along with relationship building skill

Hand on experience in CRM must

**Salary**: Up to ₹17,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Experience**:

- Customer relationship management: 3 years (required)

Work Location: In person