
Quality Auditor
5 days ago
Key Responsibilities
- Maintain working knowledge of quality standards
- Develop and perform quality test processes
- Make recommendations for repairing defects
- Resolve issues and express ingenuity as required.
- Develop and maintain Quality Assurance procedure documentation.
- To conduct regular Feedback sessions for Agents.
- Generating daily, weekly & monthly Quality Reports.
- Assistance for continual improvement
- Providing trainings to agents on quality parameters, KRA's and expectations.
Qualification and Requirements
Any Graduate/ Post Graduate with working experience as a Quality Analyst.
Skill set required
- Excellent communication skills, both written and verbal.
- Strong analytical and problem-solving skills.
**Salary**: ₹24,000.00 - ₹26,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Azadpur, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- total work AS A Quality Auditor: 4 years (required)
**Language**:
- English (required)
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