Upstream Fas

Overview:
Repligen is a bioprocessing-focused life sciences company bringing over 30 years of expertise and innovation to our customers. We are inspiring advances in bioprocessing through the development and commercialization of high-value products and flexible solutions that address critical steps in the production of biologic drugs.

We are seeking a Field Application Scientist to technically support the upstream product lines in the bioprocess industry. This individual will use their knowledge of cell culture process development, filtration and manufacturing to support customers and our sales team in pre
- and post
- sales opportunities.

This is a field-based position requiring domestic and some international travel. The preferred position will be based in India.

**Responsibilities**:

- Work in coordination with the Repligen sales team and product management to provide pre
- and post-sales support to customers for the XCell ATF systems, Spectrum Hollow Fiber, TFDF Technology and KrosFlo TFF System product lines. This will include responding to customer requests for technical support, giving technical seminars, performing product demonstrations, providing on-site/in-lab support, troubleshooting and assisting with the execution of voice of customer surveys
- Develop and execute project plans to meet customer needs using Repligen technologies
- Draft detailed technical protocols/reports from customer interactions
- Provide knowledge and customer feedback to product management and R&D for the continuous improvement of products
- Develop and support customers as they move through the clinical pipeline from lab-scale to large scale solutions of continuous and intensified upstream process

Qualifications:

- A Bachelors degree or higher in a scientific (biology/biochemistry) or engineering (chemical) field
- A minimum of 3 years of upstream process experience in the biopharmaceutical industry. A strong understanding of continuous and intensified cell culture in large scale is highly beneficial
- Knowledge of perfusion, intensified process for different type of bioproducts including mAbs, vaccine or gene therapy a plus
- Proven ability to build mutually beneficial, personable, trusting relationships with customers and partners
- Excellent interpersonal skills, strong verbal/written communications skills and attention to detail are required
- Strong problem solving and analytical skills
- Ability to prioritize and work independently to achieve defined goals
- Ability to work well within a global, cross functional team
- Must be willing and able to work flexible hours to accommodate client schedules
- Up to 50% domestic travel and occasionally internationally (Virtual/Remote support tools in place during pandemic)
- Must be proficient in English, writing and speaking