Receptionist

2 weeks ago


Angamally Kochi Kerala, India Dora Beauty World Full time

**Key Responsibilities**:

- Greet clients with a warm and professional demeanor
- Manage appointment scheduling via phone, walk-ins, and online booking systems
- Maintain a tidy and welcoming reception area
- Handle client inquiries and provide information on services and promotions
- Confirm appointments and manage cancellations/rescheduling
- Process payments, issue receipts, and manage daily cash register balance
- Coordinate with beauty professionals to ensure smooth workflow
- Assist with inventory management of front desk supplies and retail products
- Maintain client records with confidentiality and accuracy
- Address and resolve any client concerns in a courteous and timely manner

**Qualifications**:

- Minimum 2 years of experience in a receptionist or front desk role
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Proficient in using appointment scheduling software and basic office tools
- Professional appearance and customer-focused attitude
- Ability to remain calm and composed in a busy environment
- Experience in the beauty, spa, or wellness industry is a plus

Schedule:

- Day shift

**Language**:

- English (preferred)

Work Location: In person


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